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Noticeboard

Emergency Care 

Please phone the new NHS line - 111 for urgent medical help or advice but not a life threatening situation.

For life threatening situations please dial 999.

Home Visits
Telephone 335320 – The doctors do home visits when clinically necessary; it is helpful to request visits before 10.00am, then a Doctor will return your call.  This call from the Doctor is not available if your telephone does not accept calls from "number withheld" callers. 

Cancel your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Telephone Call Back

Please telephone 01579 324242 to book a Telephone Call Back from Doctor.  All calls are now being recorded and monitored for patient care and training purposes.

Dispensary

Please allow three working days for prescriptions to be processed. There is now a box to enter your patient number on the patient detail page of the Repeat Medication Manager.

Follow this link to Patient.co.uk

 

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PROTOCOL FOR DELIVERING CONFIDENTIAL INFORMATION BY TELEPHONE

Oak tree Surgery

To protect patient confidentiality when you ring the surgery for results you will be asked for;

1. FULL NAME

2. DATE OF BIRTH

3. FIRST LINE OF ADDRESS

4. WHAT WAS THE NATURE OF THE TEST e.g. blood test, xray

5. APPROXIMATELY WHEN THE TEST WAS TAKEN

 

CONSENT LETTER TO DISCLOSE INFORMATION

 

If you would like your results to be given to a third party please print the form below and hand it back to the Surgery.  Please note that the receptionist will need to witness your signature. 

 

 

CONSENT LETTER TO DISCLOSE INFORMATION

 

I confirm that I consent to my doctor disclosing details of all/ part of (please delete as appropriate) my Medical Records to: -

 

 

NAME ……………………………………………………………

 

ADDRESS   ……………………………………………………………

 

……………………………………………………………

 

TELEPHONE NO   ……………………………………………………………

 

 

 

PATIENT NAME ……………………………………………………………

 

PATIENT ADDRESS   ……………………………………………………………

 

……………………………………………………………

 

PATIENT DOB   ……………………………………………………………

 

PATIENT SIGNATURE   ……………………………………………………………

 

DATE   ……………………………………………………………

 

If you only consent to part of your records being disclosed please give details below: -

 

…………………………………………………………………………………………..

 

I understand that it is my responsibility to inform the surgery of any changes to this consent.

 

 

OFFICE USE ONLY

 

Proof of Signature seen by  …………………………………………..

 

 

 
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