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Noticeboard

Emergency Care 

Please phone the new NHS line - 111 for urgent medical help or advice but not a life threatening situation.

For life threatening situations please dial 999.

Home Visits
Telephone 335320 – The doctors do home visits when clinically necessary; it is helpful to request visits before 10.00am, then a Doctor will return your call.  This call from the Doctor is not available if your telephone does not accept calls from "number withheld" callers. 

Cancel your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Telephone Call Back

Please telephone 01579 324242 to book a Telephone Call Back from Doctor.  All calls are now being recorded and monitored for patient care and training purposes.

Dispensary

Please allow three working days for prescriptions to be processed. There is now a box to enter your patient number on the patient detail page of the Repeat Medication Manager.

Follow this link to Patient.co.uk

 

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patient surveyPlease click here to see the Patient Participation Group (PPG) report for the last year.

PPG report.docx

We would like to know how we can improve our service to you and how you perceive our surgery and staff.   To help us with this, we are setting up a virtual patient representation group and face to face group so that you can have your say.

 

- VIRTUAL PATIENT GROUP

We are ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

 We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

- FACE TO FACE GROUP

Alongside the virtual group we also have a face to face patient group who meet bi-monthly at the Surgery and we would like to invite more patients to join.

If you would like a voice in how your surgery provides your healthcare and are able to attend meetings, please ask your GP for further details when you next consult them.

Alternatively please telephone the surgery and ask to speak to Elizabeth Delbridge, Operations Manager, for more information.

We look forward to hearing from you.

 

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 

 

 

 

 

 

 
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